Professional Monitoring

TI Security are specialists in creating systems that work specifically for your business. As part of this comprehensive service; we’re able to supply 24-hour monitoring. This removes the need for a full-time security guard onsite providing you with coverage at all times.

Monitoring Features:

  • Saves money – Monitoring can be installed and run at a fraction of the cost of a full-time security guard. The only recurring cost after installation is maintenance.
  • Safer for staff – All procedures are managed in our 24-hour monitoring station; therefore, staff are removed from potential danger.
  • NSI GOLD Approved Receiving Centre –  Our Alarm Receiving Centre is accredited to the British Standard. The centre is also accredited to provide CCTV monitoring to comply with the British Standard BS 8418.
  • Efficient – Always alert, no matter what time of day or night it is.

24 Hours a Day, 365 Days a Year

When you leave your property on an evening; you want the reassurance that while you’re not there, everything is still looked after. For many years, manned guarding has been the only way to protect your property out of hours; but this is an extremely costly and inefficient way of dealing with things in today’s world.

How does it work?

The system is set up so that it covers vulnerable areas of your site. In an event, one of our monitoring station operatives gets an immediate response; including pre-activation and post-activation footage. This provides the operative with information to make a decision meaning that your key holders and the police will be called if necessary. Most existing systems can be upgraded to become a monitored system; with the addition of a transmission device which is then linked to our monitoring station.

Police Response

TI Security is approved by all UK police forces. This means that no matter where in the country; our customers can rest safe in the knowledge that police response can be arranged if required. Having police response can be critical in protecting your property. The police will respond as a matter of urgency to any confirmed activation on a monitored burglar alarm.

The Police will only respond to remotely monitored security systems that meet the requirements of the ACPO Policy. This policy includes remote signalling systems terminating at recognised Alarm Receiving Centres and Remote Video Response Centres.

Police Response Levels

There are two levels of police response as determined by the ACPO Policy:

  • Level One – immediate response
  • Level Three – response withdrawn; this is a result of three false calls to the police for burglar alarms/personal attack alarms in a twelve-month period. Reinstatement can be achieved following identification of the cause of the false alarms; and appropriate remedial action having been taken.

Compliance with the latest standards

The police will only respond to a confirmed activation on a newly installed system; this means the activation of two detectors within the confirmation period. This idea was introduced in 2002 to reduce the number of false alarms attended by the police.

Keyholder response

Having a burglar alarm can act as a great deterrent in itself, but even with an audible alarm; that won’t always be enough to stop opportunists from entering your premises. If this happens, there’s no guarantee that someone will call for help; having a monitored alarm with security personnel ready, can make all the difference to the outcome.

No matter where your site is in the UK; or even if you have multiple sites that require looking after. Our trained security professionals can quickly respond to any alarm activation; heading directly to the premises to evaluate and remedy the situation.

CSL Dualcom … Secure Monitoring

All leading Insurance companies will require dual signalling for all new, medium and high-risk Burglar Alarms – The Dualcom Grade Shift® Range fully complies with EN50131 Grades 2 to 4 and is one of only two brands directly quoted by leading Insurers.

What is CSL Dualcom?

CSL Dualcom is a certified company and the only signalling service provider to have invested in a purpose built and fully resourced Network Operations Centre. CSL has firmly established the Dualcom brand as the UK’s best-selling dual signalling system and the preferred choice for hundreds of thousands of professional installations in commercial, retail and high value residential premises.

The Dualcom Gemini® which has since proven to be the most resilient and reliable managed network in the industry. Today, Gemini® handles over 1 billion calls each month and is the platform that provides the critical connectivity for over 200,000 protected premises throughout Europe.

CSL Dualcom Security

CSL Dualcom invented integrated dual signalling back in 1996 and pioneered the move from wired to wireless technology in the electronic security industry.

The Dualcom Grade Shift® Range, the UK’s fastest selling dual signalling system offers installers a reliable product that is easy to install, for any grade of risk. The introduction of the WorldSIM® boosted this popularity and reduced false alarms by almost 90%. The WorldSIM® automatically select the best network so that fewer line faults are sent to the Alarm Receiving Centre, meaning fewer false alarms.

BT Redcare – Monitor Signalling

BT Redcare devices have been protecting people’s properties for over 25 years and Redcare continues to provide popular signalling systems today. Our preferred signalling devices from BT are the Redcare Secure systems, as they meet the highest security requirements within the industry and comply fully with the Police and British/European requirements.

What is Redcare Secure and how does it work?

Redcare Secure is a small device which is fitted inside or alongside your burglar alarm panel and monitors for anything out of the ordinary. Your BT Redcare signalling device will monitor your alarm system for signals relating to faults, tampering and alarm activations. In the event that the signalling device receives an alert; it will immediately contact our alarm receiving centre so that they can respond accordingly.

Redcare Secure is a dual path signalling device meaning that it communicates with our Alarm Receiving Centre via both the mobile network and a telephone line. In the event that your telephone line is cut; the device can still send signals using the mobile network.

What about fire system monitoring?

If we already monitor your burglar alarm system, we may be able to link your fire alarm so that in the event of an activation, key holders will be called and the fire brigade.

For total compliance with fire alarm monitoring standards; a separate signalling device needs to be installed inside your fire alarm panel. ‘Redcare Fire’ is specially developed for monitoring fire alarm systems but uses the same communication technology as Redcare Secure so in the event of an activation, a signal will reach our receiving centre in seconds.

Identifying the perfect security solution for your business

Our security experts will happily visit your premises anywhere in the UK. We’ll assess your current security measures and put forward recommendations if required.

By combining a security system with monitoring; you’ll have the peace of mind that your site is protected to the highest of standards. If you’d like more information; please call us on 0113 281 2106 and we’ll get right back to you.

0114 399 6943

0127 406 5079

0142 322 5160

0148 450 3879

0192 490 7974

0193 722 2735

0142 241 3641

0197 780 2383

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