Takeover of intruder alarm system for Share Jewellers in Leeds
New customers can crop up in a number of ways but usually through recommendations or via our website – however, the recent takeover of an intruder alarm system for a company in Leeds showed that sometimes it’s just a matter of being in the right place at the right time!
One of our engineers was visiting an existing customer, Charside Investments, as we take care of their intruder alarm system for them. It was pure coincidence that during his visit, the engineer bumped into the Managing Director of Share Jewellers, Richard Share – and it turned into a fortunate meeting for both parties!
It transpired that one of our competitors (we won’t name them!) had been managing Share’s alarm system, but Richard wasn’t satisfied with their service.
Share Jewellers – better than your average jewellery store
If you’re looking for something special as a treat for yourself or a gift for someone you love, you might want to pop down to Share Jewellers in Roundhay, Leeds. They offer an array of beautiful jewellery, watches and cufflinks including lots of designer brands. However, unlike many jewellers, they also sell glassware, tableware, ornaments, wallets and kitchen accessories, plus plenty more besides.
You can head down to their store where the friendly team will let you take a look at their gorgeous range of quality goods, but if you prefer to browse from the comfort of your sofa, you can also buy online via their website. Definitely worth a look if you’re stuck for an idea for the perfect present!
Good service matters
We pride ourselves on treating all of our customers the same, no matter how big or small, and we believe that a focus on great service is essential if you want to retain them! We were disappointed to hear about the issue with Share’s current supplier, and we knew we could do better.
When our engineer reported back to the team, we set about putting a competitive cost together to take over the management and maintenance of their intruder alarm system, and gave Richard our guarantee that we’d step in and ensure a service with a smile and 100% satisfaction.
What the client said…
It’s early days, but we’re pleased that so far, our new client sounds happy that he made the right decision to switch provider:
“We already had an intruder alarm system fitted at our premises in Leeds, but unfortunately we just weren’t happy with the service being provided, so we were looking for a new company to take over. Luckily I spotted one of TI Security’s engineers during a visit to our upstairs neighbours and got chatting. He got back to me within a few days with a good quote which we accepted and I now feel much more confident that our requirements will be met professionally and responsively.”
If you need a reliable provider to take care of your intruder alarm system in Leeds, Yorkshire or anywhere across the UK, please give us a ring on 0113 281 2106.