Phil attended on time for a security system call out and provided a very thorough and professional service. Excellent support!
16:25 27 Aug 21
Just had our annual burglar alarm serviced by Chris Clarkson. He is a very valuable asset to TI, as I found him to be a very professional, friendly and helpful technician. He is certainly an expert on burglar alarms.
23:11 17 Aug 21
We had a TI installed alarm from the previous owners and it had developed a minor fault. TI sent a salesman around rather than an engineer. TI sent on a HUGE quote without lifting a screwdriver or a lid. I challenged the sales guy a couple of times. I am not an alarm fitter but I am a bit of a nerd so I could tell that he was trying to pull the wool over my eyes… especially when I challenged him and he said “we would be unable to do this as it wouldn’t comply with the regulations”…. What regulations? A quick call into the manufacturer confirmed I wasn’t oversimplifying things. I ended up with a warrantied, modernised system for less than a fifth of the price quoted by TI. If you have a technical fault then please liaise with someone technical to price up the work. I have no problems working with sales folk… in fact this chap was very nice… However there are domain experts out there for a reason. A screwdriver, a camera phone and a quick call to the manufacturer clears this up in minutes!
20:10 19 May 21
from start to finish the office staff to the engineer who fixed the alarm ,friendly, helpful and I knew what I was paying for and how much I'll be using them again in the near future when I redecorate the hallway and renew the box and sensors x thanks ti
15:34 05 Apr 21
We moved into a new home with a TI alarm which needed upgrading and we had a brilliant service from start to finish. Luke was the engineer who did all the work on the alarm system and he was professional, efficient, helpful and very friendly. I highly recommend TI!
15:10 05 Mar 21
Chris Clarkson was our engineer today and again he was another of your team who is a great asset your company. Thankyou Ti.
16:48 04 Nov 20
Chris provides a thorough and efficient service and is always friendly and easy to talk to.
16:10 19 Oct 20
Luke from TI came around today and was absolutely brilliant. We'd just moved home, didn't know the alarm code or whether it was even working. He sorted it out, installed a new battery and sensors and changed the code within an hr and a half. Super friendly and wonderfully professional.
19:49 14 Sep 20
Engineer arrived to day on time. Was extremely personable and polite. Observed all social distancing regulations and did a fantastic job. This was my first dealing the TI Security and would definitely recommend them
12:55 11 Aug 20
Another year of excellent service and a visit from Noel who knows our system well so could do everything very Covid friendly!!!Would recommend TI to anybody.
N E Cohen
17:42 24 Jul 20
We've been using TI Security for some years - the system is simple and easy to use, their admin efficient and their engineers are always experienced, knowledgeable and professional. Engineer Chris C who came today was good company too! Would certainly recommend them.
15:48 19 Jul 20
My alarm only needed a battery replaced so I called TI Security and Noel came, he was very pleasant & helpful, moved anything that needed to be moved to do the job & then put it back. I would definately use them again should I have another problem!
14:42 06 Jul 20
Rang TI re an issue with our security system. Their engineer Luke was with us within 2 hours, resolved the issue efficiently and was both very helpful and professional. I would highly recommend this business and their systems.
16:05 22 Jun 20
Have used TI Security for many years (both installation and service of a number of security systems) and they've been great throughout. Thanks to Luke for his friendly and courteous service last week, and for taking the relevant social-distancing measures whilst on site.
11:02 04 Jan 20
We had an alarm fitted by TI Security about 14 years ago and have had no issues with it over this time. We replaced the battery over Christmas which left the control panel asking for a restore. We contacted TI who very kindly talked us through the restore and reset our alarm in minutes without the need for an Engineers visit which was fantastic. A very helpful company, my parents also had an alarm system fitted around the same time as us and they have never had any problems either. Would highly recommend.
09:38 31 Oct 19
Adam came last Thursday to check my alarm system. I was impressed he checked everything unfortunately I had to have a new panel. Adam cam back on Monday to install it. He did a excellent job. Very pleased with the service. I'll recommend people to use your services. Thankyou
12:14 20 Sep 19
Adam the engineer from TI Security attended today to fix a fault, which he did, whilst thoroughly checking the rest of the system. Adam was punctual, courteous and considerate and thoroughly professional. Great job - very pleased!
15:08 16 Jul 19
Noel has been servicing my alarm system now for many years. He is very personable, friendly and efficient. I would always trust my system to TI Security.Ben Turner
12:57 09 Jul 19
Today we have had Luke Doherty at our ramsdens branch to fix our cctv monitor. He was very professional and got the job done efficiently. Everything is now up and running and working again. Thanks again.
11:00 02 Jul 19
TI fitted a new installation in my new house, the installer Rob was very friendly and helpful, and explained things clearly.
09:29 19 Jun 19
Chris Clarkson attended my commercial property on Friday to fix a faulty alarm, which I was originally quoted £900 to replace as a new system was apparently needed by a different company. The original system was fixed for a fraction of the price by TI, and a new system was definitely not needed. Top class service and would 100% recommended. Thank you very much!
17:21 10 Jun 19
Excellent service as always from TI - we visited by Ben today. New box fitted in the pouring rain without complaint and he even touched up the paint around the box. First class !.
10:11 05 Jun 19
Adam came to service our security system on Wednesday morning. He was very punctual, polite and efficient and carried out his work to great detail. His attitude was top class and I couldn't have been happier, a top class service.
13:47 02 Jun 19
I've been a customer for 30 years. Brilliant company.This year Luke Doherty did the annual service on Intruder and CCTV systems. Last year it was Chris Clarkson. Really nice lads, really efficient, really professional. Thanks.
09:15 31 May 19
Luke Doherty was very pleasant and kept me updated with me faulty intruder alarm throughout the time he was at my establishment. I would highly recommend him to other businesses.
19:50 22 May 19
The Engineer, Luke, who carried out the service was excellent and very friendly. A great asset to your company. 10 out of 10.
Jo Holdsworth Recruitment Leeds
12:09 22 May 19
We had Adam in this morning to test all of our alarms, he was really quick and efficient. Lovely guy too! Thanks Adam!
17:42 14 May 19
TI Security have serviced our alarm for the last 17 years and we have been more than happy with their service. Chris our engineer was friendly, polite, on time and very efficient. A really nice chap!
12:49 14 May 19
I had a visit from Adam yesterday, to service my system (which he did very efficiently and politely) and I had also booked in extra time for him to look at my external camera system which was just NOT marrying up with my Virgin wifi system. To say Adam was thorough is an understatment - he was like a mini detective agency -or- a dog with a bone! He touched, checked tested, made calls, went on his lap top, investigated, asked for help from a colleague, and all through the 3 hours, was polite, cheerful, friendly and efficient. What a dream of an employee. I think he was as happy as we were when it finally call came together and the system, which had been dodgy for 2 years, simply worked! I have tested it several times since, not actually believing it is all going - and yes it is. We are delighted and very grateful for such good service and mostly because someone took the time, energy and patience to see just what the problem was. So thank you Adam - a very happy costumer.
09:07 07 May 19
Recent annual service done efficiently as usual, along with catch up chat .. many thanks
14:46 25 Apr 19
Having been a customer with TI security for 18 years l cannot faulty the service they offer. It’s professional and customer focused. The service engineers that come are extremely friendly and knowledgeable. Today Chris serviced the alarm he’s professional, very friendly and respectful of your home.
18:28 12 Apr 19
Luke was excellent. Very polite and happy to explain what he was doing whilst fixing my alarm. No problems with the service and I’ll certainly use them again when needed. Cheers.
11:53 09 Apr 19
My alarm started to have a mind of its own at the weekend. I phoned TI at 8:00am Monday and by 11:30 Adam had arrived to solve the problem.Within a very short time we had new parts fitted the problem solved and all is well.Thanks TI and Adam for your brilliant service when I really needed you.
09:30 29 Mar 19
Just had Thomas round to service the alarm system and fit new battery, very professional and polite. Very satisfied with the service received. Stephen Weston.
15:45 28 Mar 19
Luke came to help us with our alarm and was very helpful and friendly.
14:57 27 Mar 19
I can’t rate Ti security highly enough. Luke Doherty arrived within 1hour of me calling and was professional, knowledgeable, efficient, and clean. He was able to quickly establish the problem with our alarm and remedy it, giving us really helpful advice for the future in a way which my non technical mind could inderstand! So grateful- I would definitely recommend. Thank you 👍🏼
17:27 11 Mar 19
Just had Chris Clarkeson out to do a routine maintenance visit. Excellent service, prompt, reliable, helpful, friendly. would definately recommend.
12:26 08 Mar 19
Always good service with professional staff.
10:00 06 Mar 19
TI provide the alarm and CCTV system at our works, the lads who visit are always polite, friendly and professional, they come and get on with the job. I would not hesitate to recommend TI.
15:51 28 Feb 19
Excellent efficient service. Luke couldn’t have been more helpful when he came to service the alarm
10:55 26 Feb 19
Had our annual service this morning from Adam. What a lovely lad. As always no problem with the alarm system, it continues to be reliable
13:03 21 Feb 19
Just had Adam in to fix the Alarm and check out the fire system. i found him very professional and sorted all the problems out efficiently. would recommend the quality service to anyone.
16:05 18 Feb 19
TI were as efficient as always. We've had a number of engineers provide the service over the past 10 years who have all been very professional and well mannered. On the past few occasions it's been Chris Clarkson who is very pleasant and helpful. First class service.
15:57 18 Feb 19
Good service from Chris Clarkson. Job Done.
11:16 18 Feb 19
Adam was on time and carried out a very efficient annual check up of our security system (18th Feb 2019)
11:37 15 Feb 19
We had our annual service done this morning by Chris Clarkson.he arrived on time ,did a thorough job as one would expect from TI. He was polite and informative and took his shoes off at the door!well done
11:19 12 Feb 19
Service from Adam, excellent.
18:52 06 Feb 19
Just had Chris Clarkson (Leeds) round to service my home alarm system. Very pleasant, friendly and professional service as is always the case with anyone I have had from TI Security. Thanks,
14:11 06 Feb 19
Great service as usual, Chris is always professional and polite
20:20 28 Jan 19
Excellent service. Extremely efficient. Very helpful engineer.
16:26 24 Jan 19
10:59 23 Jan 19
Once again, the guys who came out, Luke & Mick, were first rate. Quick, efficient, punctual, very polite and clear about what they were doing. Service completed with no hassle. Even took their shoes off, which whilst not necessary was respectful! They also fielded my daft questions professionally, and they drank the tea/coffee I made. True Gents! Thanks very much.
11:50 22 Jan 19
Luke Doherty was very good
17:53 18 Jan 19
Really excellent annual service + reconnection of door alarm by Luke Doherty. Very polite, tidy and efficient young man. The work was very thorough and Luke left very helpful written instructions. We couldn’t have had better service.
15:59 17 Jan 19
Fabulous customer service from Luke Doherty and colleague. Polite, on-time, knowledgeable, and all serviced and fixed within an hour. Top notch service from TI once again. Would definitely recommend them. Keep up the good work!
09:46 15 Jan 19
I cannot thank you enough for the quick turn around to move our control box before the builders arrive - so much appreciated - I'd give 6 stars if I could.
10:45 14 Jan 19
Politely and efficiently done, many thanks
16:46 11 Dec 18
Had my yearly alarm service today Fantastic efficent service by Chris Clarkson He is so polite, pleasant and chatty Thank you.
13:08 04 Dec 18
I had my burglar alarm serviced today by Adam. He arrived approximately one hour later than planned. He was very polite and completed the service quickly and efficientlyI am very satisfied with the work he did but was slightly disappointed that he arrived later than planned and although I got a call from him telling me he was running late this did not happen until I rang the main TI Security switchboard to check where he was
16:07 01 Dec 18
A fault had developed with our system causing the alarm to go off unexpectedly. One phone call later and Adam came round the same afternoon and sorted it out. He explained what he had done really clearly and left things really neat and tidy.
22:10 12 Nov 18
Excellent service and attitude from Luke Doherty. He visited today to carry out our annual service, and was extremely helpful and pleasant. He ensured that he removed his boots upon arrival, and was able to help answer all the questions we had for him. An excellent ambassador for the company.
11:31 09 Nov 18
Excellent engineer - Luke Doherty - very polite and efficient.
12:37 08 Nov 18
Chris Clarkson came out to sort out issues with my alarm and stayed for over an hour until everything was sorted. Highly recommended for sorting out alarm issues and at a reasonable price
13:47 06 Nov 18
We have been with TI Security for a number of years now and always receive a very prompt and professional service. I would highly recommend them to anyone looking for a reliable security company.
13:42 23 Oct 18
Luke Doherty was very polite and efficient, he done a good job withoutany mess.
22:48 17 Oct 18
Home burglar alarm service carried out recently by Chris Clarkson. He was, however, unavoidably delayed in dealing with issues arising at a earlier call that day. Therefore he telephoned me to confirm his likely new arrival time - which was acceptable to me.He promptly and efficiently carried out my service; answered a few questions I had (related to reset procedure after power cuts).I am very satisfied by the service TI provides and will continue to use them for my home system.
15:05 14 Oct 18
Always first class service. Thank you Adam.
13:05 09 Oct 18
09:14 05 Oct 18
12:34 30 Sep 18
08:19 26 Sep 18
Adam from Ti Security is such a neat & tidy worker, very polite and a pleasure have in the building keeping our Alarm Systems up to date. Thank you Adam:)
14:43 24 Sep 18
Annual Alarm Service done last week. Efficient, friendly, helpful, polite. We have used this company for about 28 years and would not consider going anywhere else.
09:17 24 Sep 18
Chris clarkson was a credit to Ti Security. I was very impressed and pleased with his workmanship and personality
14:16 21 Sep 18
Chris Clarkson did a review of our property and serviced the alarm system. He was professional and helpful and I would recommend TI to friends and family.
15:03 19 Sep 18
A very courteous and professional job conducted at our premises today. Full explanation by Michael and helpful throughout
09:29 17 Sep 18
Adam was courteous, efficient and knowledgeable
15:55 07 Sep 18
Today ben came round to fix my rent house when the alarm and magnet for the alarm was broken. he did an excellent job and talked me through what he had done and if we had any problems who to contact. He stayed for about an hour and half and did a fantastic job. While he was here he also serviced the alarm ready for the next tennants
08:18 16 Aug 18
Very efficient service, great advice on security from a wonderful, friendly and polite young man. Thank you Ti for all your help a pleasure to do business with you.
Sandra and Ben Turner
09:01 31 Jul 18
TI Security have maintained our alarm system for 17 years, since new. They have always been easy to deal with and very professional. Noel, who is our regular maintenance engineer, is very personable, always on time, very thorough and efficient. We would recommend this service to anyone.
15:31 29 Jul 18
Thomas and Luke did an amazing job upgrading my alarm system and adding in CCTV. Tidy, polite, professional young men. Thank you very much I cannot recommend highly enough.
11:53 27 Jul 18
I have recently had two visits from TI, one to my home by Noel and one to work by Adam. Though I was not at home when Noel came I found thathe had sorted out my problems and left everything tidy. Adam came to work and was his usual self, polite, chatty and sorted out the serviceefficiently. We have used Ti for a number of years now and have no complaints to make, always on time and to the date arranged, work carried out professionally.
09:40 24 Jul 18
Adam arrived on time to service our alarm. He was polite, efficient and helpful. Great service.
15:48 21 Jul 18
Noel has been coming for my security check for the eleven years I have lived in my current home. He is always cheerful, taking off his footwear on arrival. He is efficient, changing the battery when necessary, never leaving a message. Last year he lengthened the time I have to open my door and turn off the alarm as I am not as quick as I used to be. It has been a real advantage. Thanks Noel. Thanks T I Security.Shirley
08:15 17 Jul 18
A great service, recommended.
07:29 28 Jun 18
Chris Clarkson the engineer was professional, knowledgeable and a credit to TI Security
10:18 22 Jun 18
Engineer Adam was very helpful and gave detailed explanations of all new upgrades is was polite and cheerful
Peter Worth JP
20:14 14 Jun 18
09:01 06 Jun 18
Chris Clarkson was excellent as always. Great attention to detail and service with a smile!
14:24 17 May 18
Excellent service and very polite. Always keen to help and competent in his work. ( Noel)
14:25 11 May 18
Always excellent service, and Adam was very helpful in solving a tricky problem today.
10:04 11 May 18
Ti security have seviced our alarm/cctv system for over 14 years. Noel the engineer is and has always been professional and friendly - nothing is too much trouble. Wouldn't hessitate in recomending Ti security
08:53 05 May 18
Adam is a very pleasant and cheerful young man. He was very professional with his work and is a credit to your business.
08:53 04 May 18
15:51 01 May 18
We have just had our home alarm serviced by Chris Clarkson.Chris did a quick, thorough job and he is a very pleasant young man
13:03 27 Apr 18
We only use TI Security for all our access control, alarm, fire and cctv equipment. Ultra-professional, responsive and efficient. A great all round quality service.
09:21 24 Apr 18
Noel arrived as promised, was polite, efficient and helped me sort out the chime - which I'd put on whilst playing with the buttons! Thank you
09:09 23 Apr 18
We have dealt with TI for decades and are very happy with their level of customer care re: upgrades and servicing. Scott Clements called last week and did a very good job on this latter in an efficient and cheerful manner. Highly recommended.
18:56 20 Apr 18
Excellent friendly service from Chris.
08:11 19 Apr 18
Chris Clarkson performed his usual impeccable service on our security system yesterday. Another year without a problem.
08:44 17 Apr 18
Chris the engineer was great. He arrived on time, took his shoes off without being asked and was very friendly, whilst being professional and doing our service thoroughly and efficiently. Perfect!