"CCTV fault - I recently contacted TI Security regarding an issue with a camera that had malfunctioned. My call was answered by mick who was very accommodating and promptly gave me some ideas to check out. These, however, didn't solve the issue and an engineer was arranged for the following morning at my convenience. My thanks to all the TI staff form their prompt and efficient actions." - 5 Stars
"Just had a new CCTV system installed by TI. Great, professional service. Would highly recommend." - 5 Stars
"Really impressed by the customer service and deep knowledge at TI. I Spoke to Richard and he provided good, clear advice and consultancy for our project security needs. Good people to work with - clearly as they have been around for 48 years! Thank you TI!" - 5 Stars
- Print Logic
"TI have dealt with our CCTV and Access Control for years. They're just so knowledgeable and honest about what is required. Thanks guys keep up the great work!" - 5 Stars
- DesignPix"Great advice, service and aftercare from TI Security. I will definitely recommend their services." - 5 Stars
- Advanced Writing Solutions
"I’m writing this review as a supplier rather than a customer, but the team at TI are so great to work with that I feel they deserve some recognition from the other side of their business relationships too. I’ve worked with Richard and the team for nearly 3 years, and they’ve always been honest, communicative and full of appreciation and respect for the services and support I provide. It’s refreshing to find a business where they genuinely value their suppliers and treat them the same as they would their own staff and clients. Thanks to everyone at TI, it’s a real pleasure working with you." - 5 Stars
"Having moved in to new , larger business premises last year, TI Security came and serviced (and now maintain) our automated alarm system and also serviced all of our fire extinguishers. I was so happy with the friendly, efficient, customer-centred service that we have now obtained quotes from TI for servicing and maintaining our emergency lighting system and installing a new automated fire alarm system, which we should be able to move forward with very soon.When our fire extinguishers were serviced and new signs affixed to the wall, there was a problem with the glue after the engineer had left and it left marks on our walls and a few of the signs fell off. Having contacted TI, the engineer returned the very next day and corrected the work, going so far as to re-paint walls where marks had appeared. Mistakes are only problems if they are not dealt with properly, and TI's customer service was so good that this mistake gained them points rather than losing them! I highly recommend!" - 5 Stars
"We have no problems with the service we receive, either when the alarm has been activated or when our system is being serviced." - 5 Stars
- CDC Draincare
"We had to reset our alarm system due to a faulty fob. The matter was fixed very quickly and efficiently by a technician Chris. We would highly recommend to others. Thank you" - 5 Stars
"Very cheerful and efficient. Engineer Adam Stott very good. Impressed." - 5 Stars
"I have both residential and commercial experience with Ti Security. Their engineers are 100% focussed on customer service, providing guidance (with patience) and significant expertise, delivering efficient and effective systems. All staff are knowledgeable and communicate in a way that is understandable by even those with minimal knowledge. I would highly recommend!" - 5 Stars
"TI Security fitted us an alarm at my work place they where very proffesional and carried out their work to a very high standard I would highly recommend this company. Thank you" - 5 Stars
"TI Security installed a security system at our factory. The team were efficient and professional in everything they did. The work carried out was to a very high standard. Their response time was excellent and all the engineers on site were knowledgeable, professional and worked around the requirements of our production shifts. Would highly recommend." - 5 Stars
"Adam was friendly and efficient. He arrived when he said he would, he clearly knew his job and the whole exercise was completed without problem." - 5 Stars
"Efficient, professional service from friendly staff. Thanks Adam!" - 5 Stars
"Adam was excellent, very professional" - 5 Stars
"Adam Stott was very pleasant and efficient. Arrived on time and was made sure everything was working as it should." - 5 Stars
"Very professional organisation. Polite, efficient engineer who was also punctual for his appointment." - 5 Stars
"Your engineer, Adam Stott, is a very pleasant young man, smart and efficient and a tidy worker. Adam is an asset to your company and I would recommend a pay increase!!!!" - 5 Stars
- Beer Hawk ltd
"TI have been brilliant, both Chris and Jack are really helpful and provide excellent customer service. We urgently required a key for the exit door as it had been snapped and we were unable to lock up that night. I contracted Jack regarding this and I had the key within the hour. Would highly recommend!"
- Kiddy Rides
"TI installed an alarm system and external camera to my CrossFit gym in Brighouse, everything went well and all is working well, very pleased with the work." - 4.5 Stars (I never give a 5!)
"Recently Scott did our service, excellent service and very pleasant engineer"
- Inspired Pet Nutrition
"We currently use TI Security for Access Control, Fire Alarms, Entrance and Exit Barriers and repairs and maintenance. TI are very quick at responding - I normally receive a response within the next 1-2 working days. They have a very high standard of engineers on site, they all have good knowledge and great communication skills. They are very quick to respond to unplanned breakdowns and recently a smooth installation, we now use access control as a fire safety regulation on site." - 5 Stars
"We are really happy with the work TI do for us and would like to continue our good relationship with the company."
"Thanks to Adam for sorting out the alarm service quickly and efficiently."
"Complete satisfaction with the manner in which Joe carried out the work on our installation earlier today - very polite, helpful and workmanlike."
"Thanks to Michael for staying late yesterday to finish the job - he is a great asset to you. Damien also deserves a mention for his patience and flexibility."
"We are pleased with the visit of Noel who came yesterday to repair and service our alarm system. He was very efficient, helpful and very patient with two elderly technophobes! It was a pleasure having him in the house."
"I would like to thank you for my wonderful service you gave me the other day Scott, you make me feel safe again."
- Westwood Vets
"We have used TI Security for several years now with no problems at all and excellent service when needed."
- White Horse Machinery Limited
"TI Security's customer service is the best."
"Adam is a great representative of your company. He has done the last couple of service visits and I would like to thank him for working to help resolve other issues whilst doing his job."
"Chris has just completed my service and I have found it to be functioning correctly. He completed the job efficiently and with minimal disruption. He is polite and his communication skills excellent. Thank you for your continued support."
"Just to say thank you for the excellent service provided by Chris, as good and helpful as ever!"
"A thoroughly good service from Chris and Matthew today, thank you."
"Once again another service carried out by your engineer Chris and Matthew who is training. It is good to know that you can be relied upon if any problems do arise with the alarm system."
"Chris called for my service, he has previously checked my system a number of times. He was (as are all TI operatives) as usual cheerful, unobtrusive and efficient. Very satisfied."
"A great company to deal with and all engineers that have been to our site have so far been brilliant!"
TI Security was founded in 1969 and the past 48 years it has succeeded in becoming one of the market leaders in security systems. Our team of highly trained staff are always on hand to assist; and we pride ourselves on great customer service and high quality workmanship.
Our main office is located in Garforth, Leeds. Just a short drive from major link roads such as the M1, M62 and A1 meaning that we are in a prime position to reach our customers throughout the UK.
We employ a number of installation specialists, who work on-site to provide services to our clients across the UK and staff for our Leeds office. We take our legal responsibilities seriously; complying with all relevant elements of the Equalities Act 2010.
About Us – Our Policy
In order to ensure that we’ve met all compliance’s; we’ve devised a policy, the details are overseen by our Managing Director, Richard Samwell and supported and upheld by all TI Security members.
In accordance with the Equalities Act 2010, we are 100% committed to treating all of our employees and job applicants in a fair manner; regardless of: Gender, Sexual orientation, Marital status, Race, Colour, Nationality, Ethnic origin, Religion, Age and Disability. We conduct regular reviews on our practices and policies to ensure that we continue to act within our legal obligations.
About Us – Security apprenticeships
With all our knowledge and expertise; TI Security offer on-the-job training for those who wish to learn a new skills via an apprenticeship.
Investing in people is vital, it will help the next generation and pass on essential skills. We were one of the first 3 companies to offer apprenticeships via the Government-backed national award scheme, ‘100 in 100’.
Apprentice Skills Challenge
We train our apprentices through a combination of real work experience and college courses, and have had our fair share of success stories, including a ‘Skills for Security’ winner at the Engineers of Tomorrow competition (the Apprentice Skills Challenge) in 2011.